Course Title : Information and Communication Systems
Code Course
Credits ECTS
CMP 141-1 A 1 3 1 0 3.50 5
Lecturer and Office Hours
Teaching Assistant and Office Hours
Language Albanian
Course Level
Course Outline
1A Brief History of Personal Computers
2Hardware Fundamentals
3Operating System Fundamentals
4Networking and Security Fundamentals
5Safety and Operational Procedures
6Supporting Display Devices
7Installing and Configuring Peripheral Components
8Midterm Exam
9Managing System Components
10Managing Data Storage
11Supporting Printers and Multifunction Devices
12Supporting Mobile Digital Devices
13Networking Technologies
14Security Threats, Vulnerabilities, and Controls
16Final Exam
Other References
Laboratory Work
Computer Usage
Learning Outcomes and Competences
1Identify personal computer components. Identify storage devices. identify mobile digital devices. Compare PC and device connection interfaces and their characteristics.
2Identify common PC and mobile operating systems and their features. Identify utilities and tools used to manage PC operating systems.
3Identify common network types. Identify network components. Identify the properties and purpose of services provided over a network. Identify basic cloud concepts. Identify basic concepts related to security.
4Identify basic tools and techniques for maintaining PCs, mobile devices, and printing devices. Identify best practices to follow to ensure personal, electical, and environmental safety.
5Install, configure, and troubleshoot display devices.
6Install and configure input/output devices, and PC expansion cards.
7Install various types of CPU and apply the appropriate cooling methods. Install and troubleshoot common problems related to the motherboard, CPU and power.
8Install and configure RAM and storage devices. Configure settings throug BIOS/UEFI tools on a PC. Troubleshoot hard drives and RAID arrays using appropriate tools.
9Identify the physical network connection commonly used to connect PCs and mobile devices to networks. Identify the characteristics and properties of TCP/IP. Identify tools commonly used to install, configure, and maintain networks.
10Install and configure interior and exterior laptop components. Install and configure basic mobile device network connectivity and email. Troubleshoot and repair common mobile device hardware issues
11Install, configure and troubleshoot printing devices.
12Identify common security threats and vulnerabilities. Compare and contrast common threat prevention methods. Identify common security controls for mobile devices. Identify appropriate data destruciton and disposal methods
Course Evaluation Methods
In-term studies Quantity Percentage
Term Projects00
Contribution of in-term studies to overall grade30
Contribution of final examination to overall grade70
ECTS (Allocated Based on Student) Workload
Activities Quantity Duration
Total Workload
Course Duration (Including the exam week : 16 x Total course hours) 16464
Hours for off-the-classroom study (Pre-study, practice) 14228
Assignments 188
Midterms 188
Final examination 11010
Other 11515
Total Work Load 133
Total Work Load / 25 (hours) 5.32

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